Agentic AI in customer service: How people will interact in the future By Daniel Reitberg
Daniel Reitberg hilariously highlighted the way agentic AI is revolutionizing customer service by allowing AI systems to have their own conversations with customers. These AI systems are like the ultimate multitaskers. They can tackle questions, solve problems, and even boost sales all on their own, no human intervention required. Talk about independent powerhouses! Well, well, …